All our parts are OEM-packaged unless it is specified as retail-packaged.
All sales are final. Price and availability subject to change without notice.
There is 5% ($10 minimum) handling fee if the buyer cancels the order before it is shipped out.
All international customers (countries other than USA) need to pay local VAT or Duty Tax on their own. The fee will be collected by the shipping company when the package arrives. We do not charge any tax here. For details, you will need to check with your local post office or UPS store or your local customs department.
DOA (Dead on Arrival) Policy: If the system is defective during the first 15 days after your purchase (start from the invoice date), we will issue a Call Tag to pick up the system at no cost. A repaired or replaced system will be sent back to the customer after we receive the DOA unit. International customers (outside of USA) will need to pay shipping fees both ways.
All returns may be charged 15% restocking fee ($10 minimum). Please check our warranty information.
Refund Policy: Within 15 days starting from the invoice date (it should be the same as shipping date), if for any reason the buyer is requesting for a refund, we will charge the buyer 15% restocking fee, even it is DOA. No refund after 15 days.
All parts marked "No Return" or " Non-refundable" cannot be returned for refund or exchanged for something else. Please be sure to check the compatibility before you purchase it.
We are not responsible for any mistype in our website. The specifications might be different than manufacturer's. Please contact us if you have any questions before you purchase it.
All returns must be in good condition. We will not accept physically damaged/burned products.
All returns should be shipped to us freight prepaid and insured using the original box and packing materials (or equivalent). Customer has to pay the shipping back to us even if it is DOA (dead on arrival).
Shipping charges are non-refundable.
No returns are to be accepted without prior authorized RMA number. Please call for a RMA number before you return anything.
Merchandise must be returned within 15 days after RMA number is issued.
Trademarks and registered trademarks are of their respective companies.
